Plum IVR Support

Hi Team, I have some points to clarify. I have scheduled outbound calls in your server.Some calls completed successfully but other calls(most of the calls) are in re-try pending mode with only 1 attempt. I have given no.of retry as 3 and re-try interval to 3 minutes,I think the call attempted is onl...

Hi, I would like to know that the service of plum portal is available in which countries?.We want to expand our services to different countries with different languages using you turnkey server. In your reply you have specified about different speech engines, Since our idea is to purhase only the se...

Thanks for your reply.

Point 3# The value return to result url are

result ="",callee_type="nonapplicable",
last_attempt_timestamp invalid datetime.

Thanks
Reu

Hi, I have some clarification using chioce tag and speech recognition, Following is the code used, .... .... <menu id="mainmenu"> <prompt bargein="false" version="1.0"> <voice name="anjali" gender="female" age="18"> <prosody volume="loud" rate="90"> <?php echo("Hello ".$sub_row["custname"]." this is...

Hi, I am trying to post variables to a php file in my server for database updation. But it seems to be not working and there is no submit tag i found when i verify the calllog. The submit code is placed in the last section of my vxml , i think the call section is cutoff before the <submit> code exec...

Hi,

I think that you can only able to post/assign variable start url,max tetries etc used in the call start up operation. You can't dynamically assign these type of values during the execution of vxml.

And the things that you can post are application variables using the
<submit> tag.

Thanks
Reu

Hi, In outbound call, how we will schedule the call in a diffrerent zone. Also what are the significance of callee_schedule time,callee_expirationtime, callee_eralist_time and callee_latesttime. How the values are related. I have gone throght the help, but failed on making outbound call. Please expl...

Hi Team, When I queue an outbound call to the plum server, the system calls to my number,but the play message like "this system is currently unavailable"... and in another attempt "an error of type has occured.. existing..". IS there any probem with my vxml or any delay faced in plum server? I was g...