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Search found 11 matches
- Wed Apr 16, 2008 10:08 am
- Forum: Plum DEV Q&A
- Topic: queuecall.php not working
- Replies: 4
- Views: 5301
The problem is that, on the server that hosts our aplication, DNS resolution is not available. That's why we replace the server name by the IP address. This used to work. This used to return <queuecall status="failed">Missing "login" POST variable.</queuecall>, but it now gives a 404 not found error...
- Fri Apr 11, 2008 4:23 am
- Forum: Plum DEV Q&A
- Topic: queuecall.php not working
- Replies: 4
- Views: 5301
queuecall.php not working
It appears the url http://212.118.226.201/webservice/queuecall.php is not working for the moment, it gives a 404 not found error!
Is this a temporary problem that will be resolved?
Is this a temporary problem that will be resolved?
- Tue Jan 29, 2008 3:46 am
- Forum: Plum DEV Q&A
- Topic: language of error messages
- Replies: 3
- Views: 4691
- Mon Jan 28, 2008 11:26 am
- Forum: Plum DEV Q&A
- Topic: language of error messages
- Replies: 3
- Views: 4691
language of error messages
Error messages such as 'sorry, I didn't hear you', when the user doesn't repond, are always in English. Even if I globally set the language to french using: <property name="voicename" value="Isabelle"/> These message are still in English. Is it possible to change this (we need this for french and ge...
- Wed Jan 23, 2008 7:32 am
- Forum: Plum DEV Q&A
- Topic: Pronounce amount to pay
- Replies: 1
- Views: 3425
Pronounce amount to pay
Hi,
I'd like to have plumvoice pronounce an amount to pay. I've tried the following:
You will be asked to pay <say-as type="currency">10.00</say-as> euro.
But the amount is pronounced as 'ten point zero zero'.
How can this be improved?
I'd like to have plumvoice pronounce an amount to pay. I've tried the following:
You will be asked to pay <say-as type="currency">10.00</say-as> euro.
But the amount is pronounced as 'ten point zero zero'.
How can this be improved?
- Tue Jan 22, 2008 5:29 am
- Forum: Plum DEV Q&A
- Topic: Infinite wait for answering machine beep
- Replies: 1
- Views: 3488
Infinite wait for answering machine beep
In our voice messages, we use the following line to make sure that, when a answering machine or voice mail answers the call, the system waits until after the beep until the message is read: <record cond="calleeType=='answeringmachine'" finalsilence="4000ms"><noinput></noinput></record> (see post htt...
- Tue Jan 22, 2008 5:14 am
- Forum: Plum DEV Q&A
- Topic: Answering Machine issue
- Replies: 3
- Views: 4808
- Tue Dec 18, 2007 4:18 am
- Forum: Plum DEV Q&A
- Topic: Calleetype recognition problems
- Replies: 1
- Views: 3340
Calleetype recognition problems
I noticed that a call is often recognized as an answering machine call, while it is actually a voice call. This happens almost every time when I answer the phone without saying anything. If I answer the call and I make some noise (or say hello), the call is correctly recognized as a voice call. This...
- Mon Dec 17, 2007 10:49 am
- Forum: Plum DEV Q&A
- Topic: Handle voice mail / answering machine
- Replies: 7
- Views: 15118
Ok, this appears to work. Of course, the <record ... /> tag should only be added if the phone is answered by an answering machine. That's why I've added a variable calleeType and surrounded the <record.../> tag with an if as follows: <var name="calleeType" expr="'answeringmachine'"/> <form> <if cond...
- Mon Dec 17, 2007 9:56 am
- Forum: Plum DEV Q&A
- Topic: Dates pronunciation
- Replies: 1
- Views: 3439
Dates pronunciation
I'm developing a service that can read messages in french, english & german. The messages contain dates. I have tried: <say-as type="date">17/12/2007</say-as> But this only works in french, in english & german it simply reads this as if the say-as tag was omitted (it literally says 17 slash 12 slash...
- Mon Dec 03, 2007 5:18 am
- Forum: Plum DEV Q&A
- Topic: Handle voice mail / answering machine
- Replies: 7
- Views: 15118
Handle voice mail / answering machine
If a phonecall is answered by a voice mail or answering machine, only a part of the message is delivered to the customer. This because the messages starts to be played before the recording of the voice mail starts. I would like to make sure the service waits until after the beep (start of recording ...