Plum IVR Support

Nevermind..............I already have that in my code, so that doesn't help. I have numerous other spots in my code where minlength and maxlength are not defined, and this still occurs. Any help would be appreciated.

After researching further, it appears the termmaxdigits property would solve my issue.

I believe I figured this out myself. I think since the digits minlength is 8 and maxlength is 9, and the interdigittimeout is 5 seconds, once the user enters 8 digits there is a 5 second delay for the optional 9th digit.

I was wondering if there is a way to trim the delay after a user finishes a DTMF input and an input repeat prompt is played. Currently in my setup there is a 5 second delay after a user completes DTMF input to when the next prompt is played that repeats the users input. I know 5 seconds isn't much, ...

I am trying to eliminate the pause that occurs after a user enters data and before the platform repeats what the user entered using the <say-as> tag. I had some dialogue with your support over email, and they recommended I use the property "termmaxdigits" value="true". I tried this, but I still get ...

I think that interdigittimeout solution worked by the way. I haven't had any further issues with that.

I will use the interdigittimeout as you suggested, although I have tested this so much that I just fly through the actual call, so I know I'm typing the date quicker than 10 seconds. As far as the nomatch, noinput events here is the code: <form id="date"> <field name="chkdate" type="date"> <property...

I implemented the example code you provided. It does say the date correctly now when it actually gets the correct input. I'm still having trouble with the input though. I can't pinpoint the problem, because sometimes it works and sometimes it doesn't. According to the log, when it doesn't work, it i...

I'm inputting different things in, depending on what grammar I use. I've tried date:mdy, I've tried date. I've tried inputting 20110101, 01012011, just different things. It works when I type 20110101, but only if I type it slower it seems. I've tried switching the date and it won't take it sometimes...

I'm trying to get the platform to say an entered date in the actual date format, not the digits that are entered. <form id="date"> <field name="chkdate" type="date"> <property name="timeout" value="10s"/> <property name="inputmodes" value="dtmf"/> <prompt> <voice name="mike"> Please enter the date o...

What is all this spam junk? Anyways, I figured this out so no reply is needed. I just added the KeyCode as a variable and declared it in my root document, and it passed fine.

For security purposes, we wanted to add a security key in our asp page. But when your platform calls the next page, it drops the key from the page. Is there anyway to prevent this, or to pass the key to the next page as a variable. This would be a variable that is not input by the user. Just a stati...

A few weeks ago I posted a thread about nomatch events. Support suggested I set the property input mode to dtmf only. I did this. What I'm trying to do is collect a date. Sometimes it works fine. Other times I get a nomatch, or it will interrupt me as I'm entering in the date and give me a nomatch. ...

Thank you so much for your help. Troy was right, you guys are great.

I wanted to know if i have to submit a web service call after each user input that I want captured, or if it was possible for me to wait until all data has been collected before I use the <submit> tag? If so, how do I insure all the correct data is collected? Is this done in the background?