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Search found 5 matches
- Fri Dec 05, 2008 10:25 am
- Forum: Plum iOn Q&A
- Topic: Hung/Carryover 'Current Calls' on Current Call report
- Replies: 2
- Views: 7755
- Fri Dec 05, 2008 9:08 am
- Forum: Plum iOn Q&A
- Topic: Hung/Carryover 'Current Calls' on Current Call report
- Replies: 2
- Views: 7755
Hung/Carryover 'Current Calls' on Current Call report
Several calls that were active during the 45 minute outage are still marked as 'active' on our current call report. A few other calls are marked active as well. We are currently showing 7 calls with an active duration of 256 hours +, 1 call with 88 hours, 1 with 90 hours and 1 with 16 hours. The cal...
- Wed Nov 05, 2008 12:31 pm
- Forum: Plum iOn Q&A
- Topic: Aggregate Call Error Reports
- Replies: 2
- Views: 7114
Aggregate Call Error Reports
While running a report for call errors on a particular number, the reports appear to be duplicating themselves. I am trying to review October's aggregate error logs and am specifying the number and the range of 10/1 to 10/31. I notice repetition throughout the log entries. Is this expected behavior?...
- Mon Jun 02, 2008 2:44 pm
- Forum: Plum iOn Q&A
- Topic: audio repository management
- Replies: 3
- Views: 8205
- Mon Jun 02, 2008 12:11 pm
- Forum: Plum iOn Q&A
- Topic: audio repository management
- Replies: 3
- Views: 8205
audio repository management
When using the audio repository, if a recording is deleted in slot 10 and there are 20 recordings, the next uploaded prompt receives the highest number available (21) rather than replacing the deleted prompt. What methods are available to replace a prompt in a saved position (i.e. replace 10 with a ...