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Search found 24 matches
- Wed Mar 31, 2010 12:30 pm
- Forum: Plum Survey Q&A
- Topic: Issues need answers...
- Replies: 3
- Views: 10029
Re: Issues need answers...
Hi guys, After the fix you guys did to the voice engine, we have not had anymore issues. I also have not see any "wsdl" not found issue coming from your side. I assume whatever you guys did to fix the voice engine, also took care the rest of the problems. Couple of things: 1. Is there a way to get a...
- Mon Mar 15, 2010 5:15 pm
- Forum: Plum Survey Q&A
- Topic: Issues need answers...
- Replies: 3
- Views: 10029
Issues need answers...
Hi, First issue. On Friday the 12th, at 9:04, 9:05, and 9:50, we received the following error msg. WSDL: http://www.testingport.com/xml/ivrWebService.cfc?wsdl CALLED: ERROR: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from 'http://www.testingport.com/xml/ivrWebService.cfc?wsdl' : failed to load e...
- Tue Jan 12, 2010 12:20 pm
- Forum: Plum Survey Q&A
- Topic: a serious error of type "error grammar" has occurr
- Replies: 3
- Views: 10630
- Tue Jan 12, 2010 11:39 am
- Forum: Plum Survey Q&A
- Topic: Insert a time delay
- Replies: 3
- Views: 10228
- Tue Jan 12, 2010 10:09 am
- Forum: Plum Survey Q&A
- Topic: Insert a time delay
- Replies: 3
- Views: 10228
Insert a time delay
Is there a way to insert a small time delay after when the voice file for a multiple choice question is read, and before the default prompt for how to answer the question (Press 1 for true, press 2 for false) is played?
I heard it there might be a way by placing a series of 3 periods?
I heard it there might be a way by placing a series of 3 periods?
- Mon Jan 11, 2010 9:53 pm
- Forum: Plum Survey Q&A
- Topic: a serious error of type "error grammar" has occurr
- Replies: 3
- Views: 10630
a serious error of type "error grammar" has occurr
Hello, I have been making some modifications to our survey and I'm encountering the following error: a serious error of type "error grammar" has occurred. This happens after the first page in our survey finished processing. The first page of the survey contains the following: 1. A multiple choice qu...
- Mon Dec 21, 2009 3:57 pm
- Forum: Plum Survey Q&A
- Topic: Spanish Engine reads out punctuation...
- Replies: 2
- Views: 8821
Follow up
Interesting. I switch to "--" instead of "..", and now the Spanish engine does not read it out loud anymore... I guess I solved my problem, but still curious as to why the Spanish engine would read the ".." aloud.
- Mon Dec 21, 2009 3:49 pm
- Forum: Plum Survey Q&A
- Topic: Spanish Engine reads out punctuation...
- Replies: 2
- Views: 8821
Spanish Engine reads out punctuation...
Hi, In our English survey, we have a full name question type's question text as "..", because we just want the system to not read anything for "question text" and just play the voice file for the instruction. It works great. However when I switch over to any of the Spanish engines, it now reads out ...
- Thu Jul 30, 2009 9:05 am
- Forum: Plum Survey Q&A
- Topic: Web Service Error
- Replies: 1
- Views: 6734
Web Service Error
How would I deal with an actual ERRROR returned in either a subdialog call or Web Service? Is there a choice text I can add to direct it to an error page? I looked in the docs, and didn't see how to do error catching.
Thanks!
Thanks!
- Wed Jul 29, 2009 9:11 am
- Forum: Plum Survey Q&A
- Topic: Pause before reading numbers.
- Replies: 1
- Views: 7442
Pause before reading numbers.
I have this piece of vxml code: <prompt> Please verify the following information you entered. Store ID: <value expr="'#variables.storeIDSpeaking#'"/>. Last 4 digits of your Social Security Number: <value expr="'#variables.ssnSpeaking#'"/>. 4 Digits Month and Day of your Birthday:<value expr="'#varia...
- Thu Jul 09, 2009 3:09 pm
- Forum: Plum Survey Q&A
- Topic: One survey with both SOAP and Subdialog calls
- Replies: 3
- Views: 8954
So I have put a SOAP call after the subdialog call on the same page. The subdialog is used to generate VXML to ask the user to verify the information they have entered on the page. If it's fine, they continue on to the survey, if not, the subdialog returned value will use skip logic to the same page...
- Thu Jul 09, 2009 11:17 am
- Forum: Plum Survey Q&A
- Topic: Newbie VXML question
- Replies: 3
- Views: 10681
So I have changed the return as you suggested, however, when I call, the system just stops after reading the 4 digits month and day text. It never reads the Menu and options to me. any ideas? <vxml version="2.0"> <form> <block> <prompt> Please verify the following information you entered. Store ID: ...
- Thu Jul 09, 2009 10:36 am
- Forum: Plum Survey Q&A
- Topic: Newbie VXML question
- Replies: 3
- Views: 10681
Newbie VXML question
Totally new to VXML. What I want to do is let the caller verify the information they entered. Return a 1 or a 0 to the survey question to perform skip logic. Would you let me know what I have wrong below? <vxml version="2.0"> <form> <block> <prompt> Please verify the following information you entere...
- Thu Jul 09, 2009 10:05 am
- Forum: Plum Survey Q&A
- Topic: Reading numbers
- Replies: 1
- Views: 7159
Reading numbers
When I write VXML for the user to verify the information they have entered, for example Store ID: 11111, the TTS read it as Eleven thousand, 1 hundred and 11. Is there a way to make it read the digits individually?
- Thu Jul 09, 2009 10:00 am
- Forum: Plum Survey Q&A
- Topic: One survey with both SOAP and Subdialog calls
- Replies: 3
- Views: 8954
One survey with both SOAP and Subdialog calls
The survey I'm building uses both SOAP and subdialog calls. However, each creates it's own session when calling the code on our side. Is there a way so that they're both using the same session? I'm using SOAP to send back the answers, and to return the skip page/question values. I'm using the subdia...