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Search found 3 matches

by Alli
Sat Mar 07, 2009 1:19 pm
Forum: Plum Survey Q&A
Topic: Paying Client Needs Help A.S.A.P Multiple Issues
Replies: 1
Views: 7247

Paying Client Needs Help A.S.A.P Multiple Issues

March 7th, 2009 We are currently looking to change software vendors and as such have chosen PlumVoice as an initial potential vendor. Thus we sent a check in the amount of $1,800.00 overnight via USPS in order to try the service in a full production run. Our Plum sales associate Mr. Ryan Peterson ac...
by Alli
Sat Mar 07, 2009 12:17 pm
Forum: Plum Survey Q&A
Topic: (RESOLVED) Uploaded Audio Not Saving 03-07-2009
Replies: 1
Views: 8220

Problem Solved.

In the 3rd Multiple choice option on Question 8, the text contained a quotation mark at the end of the sentence. Removing the quotation and re-uploading the file solved the problem.
by Alli
Sat Mar 07, 2009 12:06 pm
Forum: Plum Survey Q&A
Topic: (RESOLVED) Uploaded Audio Not Saving 03-07-2009
Replies: 1
Views: 8220

(RESOLVED) Uploaded Audio Not Saving 03-07-2009

We are currently in the process considering a permanent move from our current IVR vendor to Plum Voice. As such we are putting the sytem through a full run through and are in the process of uploading prerecorded audio for an outbound phone survey. However on Page 2, Question 8, Choice (3) If you fee...