Plum IVR Support

I have a question in my Survey: How aware do you consider yourself regarding women's fashion, from "very aware" to "not at all aware"? When I download the CSV, the above text appears with two quotes instead of one: How aware do you consider yourself regarding women's fashion, from ""very aware"" to ...

We have 2 surveys with several audio prompts each. I have been able to upload audio recordings for all except 1. This particular one uploads fine and I can even play it back but as soon as I click done the recording just disappears. If I upload, play back, then go to a different survey page and then...

Thank you. This is very helpful. I am a little concerned about the usability of this solution. Specially if there are multiple voice questions in a survey and the enter code, dial a number sequence has to be repeated every time. Is there a way around that? Alternatively is there a Soft Phone that ca...

I am designing a survey application which requires a user to answer a few web survey questions and a few voice response questions as part of the same survey. I need some way to integrate Web Survey with IVR such that a complete survey contains both the Web survey responses as well as the audio respo...