Plum IVR Support

It seems like it takes forever until I here the first recorded prompt. How can I make sure most of my members I'm calling don't hang up because of the dead air in the beginning? Here is my script: <?xml version="1.0" ?> <vxml version="2.0"> <form id="main"> <record finalsilence="1000ms"> <noinput> <...

I need to accomplish two more things. 1. In the code below when I play the machine message I need to implement a "finalsilence" somehow so that I leave the message on a machine. 2. In the code below when I play the regular message I need to learn how to do a transer to another number. Like a press 1...

Because the reading I did said the answering machine detection wasn't a perfect system. Which is understandable.

Please close ticket.

I added <prompt timeout="4s" bargein="false">


and it appears to work.

Please close ticket

The following script allows their voice to interupt and cause it to repeat. strXML = "<?xml version=""1.0""?>" & _ "<vxml version=""2.0"">" & _ "<form>" & _ "<field name=""myprompt"" type=""digits"">" & _ "<grammar type=""application/x-jsgf"" mode=""dtmf"">(0|1|2|3|4|5|6|7|8|9|""#""|""*"")</grammar>...

I'm populating the callee_type by doing the following: It works for answering machines and my landline, but it's not working for my voicemail on my cellphone or any other cell phones. strCallee_Type = Request.Form("callee_type") strXML = "<?xml version=""1.0""?>" & _ "<vxml version=""2.0"">" & _ "<f...

<?xml version="1.0" ?> <vxml version="2.0"> <form id="mainmenu"> <var name="callee_type" expr="''" /> <record cond="callee_type=='answeringmachine'" finalsilence="4000ms" /> <block> <prompt cond="callee_type=='answeringmachine'">THIS IS AN ANSWERING MACHINE</prompt> <prompt cond="callee_type!='answe...

strCallee_Type = Request.QueryString("callee_type")

--FOR THIS LINE THAT GENERATED
"<var name=""callee_type"" expr=""'" & strCallee_Type & "'"" />" & _

What am I missing below. It works for the "REGULAR CALL", but not hte "ANSWERING MACHINE". <?xml version="1.0" ?> <vxml version="2.0"> <form id="mainmenu"> <var name="callee_type" expr="''" /> <record cond="callee_type=='answeringmachine'" finalsilence="4000ms" /> <block> <prompt cond="callee_type==...

Thank you. This looks like it might work. What does the top part of this file look like in ASPX <?php header("Content-type: text/xml"); echo("<?xml version=\"1.0\"?>\n"); $calleetype = $_POST['callee_type']; ?> <vxml version="2.0"> <form id="mainmenu"> <var name="callee_type" expr="'<?= $calleetype ...

Thank you

Thank you.

My Audio files seem to be out of wack.

I deleted one earlier today and recorded two new ones. One has the same file name. One the system they play corectly, but when I make a call it's playing the old one.

-Bill

My system right now is setup to send emails whenever my result URL is hit.

I'm getting two per call.

One with NO DATA

and a second with the results.

Does this look like a VXML that is a best practice for what I am trying to do. <?xml version="1.0" ?> - <vxml version="2.0"> - <form> <var name="callee_type" expr="'answeringmachine'" /> - <record cond="callee_type=='answeringmachine'" finalsilence="2000ms"> - <noinput> - <prompt> <audio src="http:/...