We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics
Search found 7 matches
- Tue Nov 17, 2009 2:06 pm
- Forum: Plum Survey Q&A
- Topic: Input and output strings in Sample Webservice Source Code
- Replies: 1
- Views: 7697
Input and output strings in Sample Webservice Source Code
Regarding your web service function plumEval(String[] question, String[] answer), we have following questions: 1. If a caller inputs 14 digits(“01234567890123”) on the phone, which parameter will carry the input string? Can you give us a sample soap request in such a case which is similar with the s...
- Mon Oct 19, 2009 1:58 pm
- Forum: Plum Survey Q&A
- Topic: How to create two SOAP webservice pages?
- Replies: 3
- Views: 10106
As discussed with Ted today, we will implement WSDL file on our side with database and give you our endpoint. For our web service, we will implement security mechanism on communication layer. We just want to know if you have existing mechanism we can follow. If we use private/public key based commun...
- Sun Oct 18, 2009 6:11 am
- Forum: Plum Survey Q&A
- Topic: How to create two SOAP webservice pages?
- Replies: 3
- Views: 10106
How to create two SOAP webservice pages?
Hi, In our project, we need to ask customer to enter their ID and then the system will check whether this ID is in our database, if it is there, then return "accepted" to allow this customer continue the service, which this is our first SOAP webservice page. The next step is to use this customer ID ...
- Sat Oct 17, 2009 8:03 pm
- Forum: Plum Survey Q&A
- Topic: How to let customer to hear the confirmation number?
- Replies: 1
- Views: 7606
How to let customer to hear the confirmation number?
Hi,
In the survey tool, as our customer requested, we have to generate a confirmation number at end of the survey and the IVR needs to read this program generated confirmation number to the customer. Could you please let us know how to do that?
Thanks!
In the survey tool, as our customer requested, we have to generate a confirmation number at end of the survey and the IVR needs to read this program generated confirmation number to the customer. Could you please let us know how to do that?
Thanks!
- Sat Oct 17, 2009 6:27 am
- Forum: Plum Survey Q&A
- Topic: How to display multiple value in Survey tool
- Replies: 3
- Views: 9837
Thanks for your reply. Here are my questions: 1. Could you please send me the sample code to support my former question (1), (2) and (3) assuming my database name is "MyDB" and table name is "MyTable" and in "MyTable" we have "ClaimID", "ClaimerName", "ClaimerAddress". 2. Once we have the SOAP XML/P...
- Fri Oct 16, 2009 2:19 pm
- Forum: Plum Survey Q&A
- Topic: How to let the client leave a message?
- Replies: 1
- Views: 7361
How to let the client leave a message?
Hi, In Survey Tool, we need to end a page to let customer leave a message, please let me know how to configure that and use which option from IVR side to store the message? If we have format like: 1. City Name 2. State: 3. Zip code: 4: Street number and name How to configure them to allow the custom...
- Fri Oct 16, 2009 2:03 pm
- Forum: Plum Survey Q&A
- Topic: How to display multiple value in Survey tool
- Replies: 3
- Views: 9837
How to display multiple value in Survey tool
Hi, In survey tool, if the customer submit his ID number (14 digets), how we can (1) retrieve it from database and (2) compare his ID with what we have in database, (3) reply the ID is match or not. Moreover, if the customer's ID matches what we have in database, we need to (1) retrieve his address,...