Plum IVR Support

The text from the image below is the correct language.


At the time of speaking the options below seems to be returning an error, not speak in pt-BR

I received a return on our business contact stating that the problem had been corrected.
I've done some testing and it works just the introductory text and then always returns a message in another language.

Follow the screen print of the campaign that I am testing.

No, I'm really having trouble in the Survey.
Make calls to Brazil and needs to be pronounced in Portuguese, is now in English.

In TTS voice module selected Raquel - female but not speaking in Portuguese.

The issue of links has been solved, thanks.

Now we need to be enabled the Portuguese language.

Here is a snippet: <?xml version="1.0" encoding="ISO-8859-1"?> <vxml version="2.1" xml:lang="pt-BR"> <!-- INICIO MENU --> <menu dtmf="false" scope="dialog" id="menuPrincipal"> <prompt bargein="true"> Seja bem vindo ao portal de voz da Brascargo. Fale a qualquer momento. Entregas. Coletas. Baixas. Ar...

Hello, We ask that the language was habilta pt-BR on our account. Today we received the return that was enabled when more test verified that the log was not enabled, the following error. ############################################################### Message from ASR engine: --------- SWI_ERROR_GENE...

Hi,

We created a campaign that will make calls to Brazil but the links are not being performed.
Testing telephones in the United States works.

The error reported is "Call failed or no pick-up.

Could you help us please.

Thanks