Plum IVR Support

Hi I have created one scratchpad to get four digits ( only numbers). The code as follows <vxml version="2.0" > <form id="frmTransferGetAmount"> <property name="termmaxdigits" value="false"/> <field name="userinput" type="digits?length=4"> <grammar type="application/x-jsgf" xml:lang="en-GB" mode="dtm...

Hi Currently i'm testing my IVR Application with plumvoice demo account. I deployed my application in server. while accessing that i will get following error. But it is working fine in web browser. I'm getting error through plumvoice only. ERROR ------------------------------------------------------...

Yeah that is the problem. while i entering URL in web browser it doesn't show any error. Also I checked the log file in my server. I haven't seen any 500 in that file. Today also this error was occurred. Again i tried it is working fine. It is happening randomly. This is the first page (login.aspx) ...

Hi, During testing my application sometimes I'm getting error message " A serious error of type. error.badfetch.http.500". In Last log View shows 500 internal server error. it has happening in different page. Also I checked log files of my server and it was good. Let me know what is reason for this ...

Thanks a lot. It very useful to me.

Hi, I have two doubt in this post. 1> Is any cache details are need to clear in plumvoice during call?. I'm getting Max Disconnect Count Exceeded and variable not defined in line error in log details. what is Max disconnect count exceeded and how to solve this? and "my_transfer" is not defined error...

Hi, If i tried without '+1' i'm getting no one answering the call message. This is my code ----------------------------------------------------------------------------------------------------------------------------------------------- <?xml version="1.0"?> <vxml version="2.0"> <form> <property name=...

Hi, Sorry to again. I tried call transferring as you told {US exit code} + {country code} + {phone number}. But i unable to get call. <transfer name="mycall" dest="tel:+1011447586062438" connecttimeout="180s"/> while i'm checking log it shows as follows ----------------------------------------------...

Hi, Thanks for your reply. Now i'm getting idea how to save the conversation but i'm facing problem in transferring the call. I just tried to transfer the call to particular no. In the log shows makecall failed. The following things was showed in log details Log details -----------------------------...

Hi, I am new to VoiceXML IVR development. currenlty i'm developing ivr application using asp.net. I tried some samples of record option using record tag and saved as wav file. But my criteria Is it possible to record the conversation between the customer and a customer support executive once the cal...