Plum IVR Support

Just wanted to know, what is the maximum size of an external grammar file?

I have already set the bargein property to false.

We can test in the environment with minimal noise, but we can not make sure that the users of our service will have a quite background. They can be calling while driving a car or from a restaurant. How can we overcome the noise issue once we go live?

Hi There,

We already have the sensitivity quite low on our side, but the system is still getting interrupted by normal noises like, door close, cough or sometimes even breathe. Is there any way to make it so it will detect only the inputs that are given in grammar and nothing else?

Thanks!

Hi there,

Is it possible to get everything in text that caller speaks into a variable without specifying any grammar?