Plum IVR Support

Hey thanks for the prompt reply. I'm looking for this value to pop up in my call logs. Typically, when I use the log element, it'll show up in the call logs with a green background so its easy to pick out. I'm not able to find this particular entry (encoded string) anywhere in my call logs when that...

I was wondering if anybody could tell me why the following document doesn't actually log anything in the PlumVoice logs? <vxml application="root.vxml" version="2.0"> <form> <block> <audio src="resources/sorry.mp3">I'm sorry.</audio> <audio src="resources/technical-difficulties.mp3">It looks like we'...

Okay, so it would appear that my assumption was wrong.

Thank you.

So a little background: To make log retrieval easier, I'm serializing, encrypting, and base64 encoding unhandled exceptions which I dump directly into a log element. The only problem is, unlike everything else that I dump directly into a log element, my base64-encoded string doesn't show up, and Unr...

What is pvxPromptConvertCopySource and what formats are recognized?

I'm using the following code ... <vxml application="root.vxml" version="2.0"> <catch event="error.badfetch"> <log expr="_event" label="error.name"/> <log expr="_message" label="error.message"/> <audio src="resources/sorry.mp3">I'm sorry.</audio> <audio src="resources/technical-difficulties.mp3">It l...