Plum IVR Support

I have read several past posts about the issue of currency not spoken correctly in Spanish when using text-to-speech. One of the workarounds suggested was changing the numbers into spoken words, for example changing $10.45 to diez dólares con cuarenta y cinco centavos. I would like to know if this i...

Hi. I decided to give it a try. Moving it to another document does not maintain the scope either. Thanks.

Thanks for the quick response. I do have a follow up question. If I were to move the form customerIDForm into a separate document, could I use subdialog and still maintain the scope?

Below is the code. I appreciate any assistance you can provide. For a call that reaches the disconnect tag, the data logged to the database is complete (Start|addData1|addData2|addData3|input|addData4|addData5|disconnect), but for a call with a hang up at the prompt for input, the data logged to the...

Hello. I am trying to follow the documentation on Root documents in order to catch events and submit useful data for troubleshooting to a database. My Root document contains a variable (<var name="StepData" expr="'Start'" />) that is appended to throughout the child document. The Root document also ...