Plum IVR Support

I am building a user flow where a customer can enter in their credit card to make a payment, and want to be able to read back the number to the customer so that they can confirm it is valid. What is the best practice for doing this with sensitive information? For other, less sensitive fields, we pos...

Hi, I'm trying to track transfer counts but I'm having a problem because of the way I've set up my application. Instead of .vxml file for the entire application I've separated it out into functional areas (caller_identfy.vxml, process_payment.vxml, etc). root is just the controller. Anyway, because ...

Anyone have experience with fine-tuning Barge sensitivity? My app is currently set at .5 and I notice it's extremely sensitive when using the system on speaker phone. I would like to get something to work for my customers for both - on or off speaker phone. Another question: Can I configure the app ...