Plum IVR Support

Thank you

It seems like you want open ended data collection, which is impossible for VXML grammars. If you want to build your own address grammars, instead of collecting data and passing it to a 3rd party API, you need to first call your 3rd party API to gather all possible addresses, and then build a gramma...

support wrote:Our street address DB is based on USPS's data. If you are comfortable sharing this data, please PM us the address you are trying to match and we will investigate why it cannot be found.

PM sent. Thanks for your reply.

Hi, I'm trying to create 2 custom fields to prompt the user and capture alpha numeric data. I'm actually doing this to avoid using your default address inputs, which I created a prior ticket about, as I also want to support international addresses. I'm confused as to how I'd accomplish this with SRG...

Hi, I'm new to your application but obtaining full address (zip/city/state/street) is critical for our application. I've read your docs re: ordering these, and am following this (zip <digits> => City/State => Street but am having the following problem: No matter whether I set the compare/lookup vari...