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Search found 73 matches
- Fri Apr 10, 2009 11:47 am
- Forum: Plum DEV Q&A
- Topic: Receiving error.noresource which causes a lost a recording
- Replies: 6
- Views: 11388
Email Notification
Good afternoon, Say I receive an error on a page (i.e. error.noresource or error.badfetch) and I want to be emailed when we receive this error, so I can quickly go out and retrieve the current entire log file(remember, we get hundreds of calls a day so we need to grab the log file ASAP). How would I...
- Tue Apr 07, 2009 1:48 pm
- Forum: Plum DEV Q&A
- Topic: Receiving error.noresource which causes a lost a recording
- Replies: 6
- Views: 11388
- Mon Apr 06, 2009 6:03 am
- Forum: Plum DEV Q&A
- Topic: Receiving error.noresource which causes a lost a recording
- Replies: 6
- Views: 11388
- Thu Apr 02, 2009 5:40 pm
- Forum: Plum DEV Q&A
- Topic: Receiving error.noresource which causes a lost a recording
- Replies: 6
- Views: 11388
Receiving error.noresource which causes a lost a recording
Good evening, We seem to be receiving an error.noresource error when a user is right in the middle of recording. The major issue is that we are losing their recording once this error happens. So, my question is how do I handle this error correctly, so I can still save their recording. Attached is th...
- Tue Jan 06, 2009 5:15 pm
- Forum: Plum DEV Q&A
- Topic: How to write out the error message to the log
- Replies: 19
- Views: 33486
Thanks for the reply. According to my log files, the user is recording in that vxml file that I sent you and then all of a sudden then go into the <error> code. They do not hit any dtmf keys or else that would show in the log file, as you can see by my code. As yes, this seems to be very random and ...
- Tue Jan 06, 2009 8:00 am
- Forum: Plum DEV Q&A
- Topic: How to write out the error message to the log
- Replies: 19
- Views: 33486
- Fri Jan 02, 2009 7:48 pm
- Forum: Plum DEV Q&A
- Topic: How to write out the error message to the log
- Replies: 19
- Views: 33486
- Fri Jan 02, 2009 2:40 pm
- Forum: Plum DEV Q&A
- Topic: How to write out the error message to the log
- Replies: 19
- Views: 33486
Good afternoon, I was doing a search within the support area and saw somebody had some code with I think is what I would need to show the error and error description: <error> <log label="IVB_HISTORY"><value expr="'ERROR EVENT='+ _event + ' MESSAGE=' +_message"/></log> <exit /> </error> Wouldn't this...
- Fri Jan 02, 2009 11:32 am
- Forum: Plum DEV Q&A
- Topic: How to write out the error message to the log
- Replies: 19
- Views: 33486
- Wed Dec 31, 2008 5:03 pm
- Forum: Plum DEV Q&A
- Topic: How to write out the error message to the log
- Replies: 19
- Views: 33486
- Tue Dec 30, 2008 5:47 pm
- Forum: Plum DEV Q&A
- Topic: How to write out the error message to the log
- Replies: 19
- Views: 33486
So, the user gets into this vxml page when then want to create a recording. Here is the entire vxml page: <?xml version="1.0"?> <vxml version="2.1" application="root.xml"> <!--#include file="clsXMLConstants.asp"--> <!--#include file="clsXMLDatabase.asp"--> <!--#include file="clsXMLSessionManager.asp...
- Mon Dec 29, 2008 6:38 pm
- Forum: Plum DEV Q&A
- Topic: How to write out the error message to the log
- Replies: 19
- Views: 33486
I agree it is strange that the user reached the <error> code but an error never appeared in the Plum error log. I will post the description tomorrow, since it will take some time to write up. In the meantime, could you please please please show me how to write out the error description. This is crit...
- Mon Dec 29, 2008 3:48 pm
- Forum: Plum DEV Q&A
- Topic: How to write out the error message to the log
- Replies: 19
- Views: 33486
- Mon Dec 29, 2008 1:37 pm
- Forum: Plum DEV Q&A
- Topic: How to write out the error message to the log
- Replies: 19
- Views: 33486
- Mon Dec 29, 2008 11:27 am
- Forum: Plum DEV Q&A
- Topic: How to write out the error message to the log
- Replies: 19
- Views: 33486