Plum IVR Support

Hello. When testing my application, I have come to a point that keeps getting nomatch events, and I'm not sure why. I'm not sure what I can do to make the input better. It asks for the caller to enter the date that's on the check. I wanted them to enter the date as 8 digits, MMDDYYYY. I then wanted ...

Thanks it was just the # sign I forgot.

I'm slowly progressing through my IVR. I've now come to a point that I can't get past. For some reason the call just hangs up. It doesn't give me a reason that I can tell. Here is the code: <form id="Sequence"> <field name="chkseq" type="digits?length=6"> <prompt> Please enter the check sequence num...

Yes that helps. Thank you. One further question. How do I choose which engine to use? The engine that is being used on the scratchpad screen is AT&T.

When using the built-in grammar digits, is there a way to make the numbers you entered get repeated one by one, as opposed to a full number. Example of some simple code: <form id="Sequence"> <field name="chkseq" type="digits?length=6"> <prompt> Please enter the check sequence number located on the c...

Hello I am extremely new to VXML. Writing a very basic IVR, with only DTMF being used. I wanted to know if there was a way to set the DTMF grammar in the xml file globally, so that I don't have to specify it on each form. I was reading the developer's documentation, and from my reading it looks like...