Plum IVR Support

Hi Plum Voice

Can we use Voxeo Prophecy SIP phone for testing applications hosted on Plum Voice?
I tried testing but was not able to do so

If yes, then is there any document Or steps available.

Thank you. As per the suggestion I have used <property name="voicegender" value="female"/> in my root document and it seems to be working. In case I encounter male voice again then I will update the thread. Just to let you know that this issue has started recently. I remember we didn't face any such...

TTS Engine: Nuance RealSpeak 4.0 We are facing an issue with TTS playout for German language. On few calls TTS engine is playing transactions in Male voice while on other calls it is playing in Female voice :roll: This is in our Pre-Prod environment (note that we have not migrated to production yet)...

Is there any constraint on the value that can be assigned to block name? I got "error.semantic.ecmascript" when assigning "Register_Card-Failed_On_First_Name_Entry" to block's name. I have provided relevant sections of code & error log below. Please let me know the limitations to setting block name....

I found same problem that was posted in past by someone. Link pasted below.
However I see that no solution was found.

I am also interested to store the error message generated by IVR platform.

http://support.plumvoice.com/viewtopic. ... sage#p3705

Thanks. However I have one more question. Taking below error log as an example. "_event" variable would print "error.badfetch.http.405". Is there some other variable that will display the entire error string i.e. "HTTP/1.1 405 Method Not Allowed - https://plumvoicepp.blackhawk-net.com:464/services/c...

We are facing a problem with <data> tag. We use <data> tag to invoke backend API to fetch data. The <data> request uses GET. When a GET request is made the entire URL with query string is shown in the logs like this: https://kyslegacy.blackhawknetwork.com/nagift/cardmanagementservices/v3/card/status...

How can I make logging configurable? In production we need the value for logging to be "private" but when debugging in production we would like to change the value to "enable" without editing code. Is there a way to make this property configurable so that I can change it at runtime without editing c...