While running a report for call errors on a particular number, the reports appear to be duplicating themselves. I am trying to review October's aggregate error logs and am specifying the number and the range of 10/1 to 10/31. I notice repetition throughout the log entries.
Is this expected behavior?
Thanks.
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Aggregate Call Error Reports
number needed to better understand IVR issue
Hi,
Could you private message us the number for which this IVR issue is occurring? It would help us in better understanding the IVR issue.
Regards,
Plum Support
Could you private message us the number for which this IVR issue is occurring? It would help us in better understanding the IVR issue.
Regards,
Plum Support
Last edited by support on Fri Feb 26, 2010 11:59 am, edited 2 times in total.
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com
check error logs if experiencing IVR issue
Hi,
This issue should now be resolved. Please check your error logs again and let us know if you experience any further IVR issues.
Regards,
Plum Support
This issue should now be resolved. Please check your error logs again and let us know if you experience any further IVR issues.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com