We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics
Open Speech Dialog Module support?
Open Speech Dialog Module support?
Does the Plum platform support Open Speech Dialog Module (OSDM) from Nuance?
built-in IVR grammars
Hi,
While we don't support Open Speech Dialog Module (OSDM), we have similar IVR grammars that offer some of the capabilities of OSDM.
We offer extended built-in IVR grammars for lastname, firstname, uscitystate, usstreetaddress, and usstreet ( http://www.plumvoice.com/docs/dev/devel ... n_grammars ).
The lastname and firstname IVR grammars allow you to cover 90% of the US population and the usstreetaddress and usstreet IVR grammars allow you to capture US streets and street addresses.
Regards,
Plum Support
While we don't support Open Speech Dialog Module (OSDM), we have similar IVR grammars that offer some of the capabilities of OSDM.
We offer extended built-in IVR grammars for lastname, firstname, uscitystate, usstreetaddress, and usstreet ( http://www.plumvoice.com/docs/dev/devel ... n_grammars ).
The lastname and firstname IVR grammars allow you to cover 90% of the US population and the usstreetaddress and usstreet IVR grammars allow you to capture US streets and street addresses.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com