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session logs - demo account

Posted: Tue Jul 10, 2007 12:41 pm
by mparzych
I currently have a Plum Group IVR demo account.
I've made some outbound calls (successfully) but nothing is showing up in my session logs.
Do I need to enable logging somewhere?
Thanks -
Matt

way to view IVR outbound calls for your session log

Posted: Tue Jul 10, 2007 2:26 pm
by support
Hello,

You might want to try clicking under Session Logs and in the drop-down box for DNIS, make sure you select Outbound. This should show your IVR outbound calls for your IVR session log.

Regards,
Plum Support

Posted: Tue Jul 10, 2007 2:59 pm
by mparzych
Thanks - this worked.