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Detailed call logs?
Posted: Tue Oct 30, 2007 7:45 pm
by cwhittenburg
On the hosted system, if you go to "Call Activity" and select "Last Log" for the last outbound call, you get nice detailed info on the call. Is this available for older calls? If I go to "Session logs", I get a one line listing for each call, but none of the detail.
thanks.
Detailed call logs on IVR platform
Posted: Wed Oct 31, 2007 9:23 am
by support
Hi,
This detailed IVR log information is only available for the last IVR call that was made. It is not available for older IVR calls. We will look into this issue of being able to view IVR call logs for older calls in the next release of our IVR hosting site.
Regards,
Plum Support