Error getting to Survey

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keshs3

  • Posts: 2
  • Joined: Thu Dec 15, 2016 12:55 pm

Error getting to Survey

PostThu Dec 15, 2016 12:59 pm

I have developed an ASP.Net webapp to generate the VXML and have tested locally using a SIP client. When I deploy the app to my Dev server and try testing thru plumvoice I am getting the following error.



Thu 15 Dec 2016 11:17:01 AM EST:
DocumentParser::FetchDocument - Parse error in file "http:aaa/bbbb/ivrintroPage.aspx", line 112, column 12 - Element 'block' is not valid for content model: '(#PCDATA|audio|enumerate|value|assign|clear|data|disconnect|exit|foreach|goto|if|log|prompt|reprompt|return|script|submit|throw|var)*'
errno: 205 uri http://wildlifeiq.com/AFGCVoice/ivrintroPage.aspx
received event: error.badfetch:
bargein set to true
INPUTMODES set to "DTMF VOICE"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
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admin

Site Admin

  • Posts: 19
  • Joined: Thu May 29, 2003 4:12 pm

Re: Error getting to Survey

PostFri Dec 16, 2016 5:08 pm

Hello,

The error you are seeing indicates that a <block> tag is being used in a part of your VoiceXML where it is not allowed. Without sample VoiceXML code that includes the code around and including that line (line 112) it is difficult to state exactly what is wrong with your code. However, based on that error it looks like you have a <block> tag nested inside another form item tag (<field>, <block>, <record> etc) which is not supported by VoiceXML. If you are unable to resolve this issue on your own please reply back with that segment of your code and we can help you resolve the issue.

Regards,
Plum Support

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