Insert a time delay

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Insert a time delay

Postby evanl@peopleclues.com » Tue Jan 12, 2010 11:09 am

Is there a way to insert a small time delay after when the voice file for a multiple choice question is read, and before the default prompt for how to answer the question (Press 1 for true, press 2 for false) is played?

I heard it there might be a way by placing a series of 3 periods?
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Inserting a time delay for IVR survey

Postby support » Tue Jan 12, 2010 12:27 pm

Placing 3 periods into the question text for IVR will cause the TTS to pause at that point. You can repeat this sequence ... ... ... for longer pauses. If you are uploading IVR recordings, you can add silence to the end of your IVR audio files to achieve the same thing.

Hope this helps,
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Last edited by support on Thu Mar 04, 2010 4:55 pm, edited 2 times in total.
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Postby evanl@peopleclues.com » Tue Jan 12, 2010 12:39 pm

So, if we are using a voice file, there's no way to add a delay other then record it into the voice file?
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Inserting a time delay for IVR survey

Postby support » Tue Jan 12, 2010 12:49 pm

That is correct. Placing 3 periods into the question text for IVR will cause the TTS to pause at that point.
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