Hello
I am having a difficult time recording my intro message. I recorded my intro message via the telephone, but when I test my survey via the phone, the automated systems reads my message. Please provide some guidance on how to upload my own recording for the intro message.
Thank you.
We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics
Intro Message
Re: Intro Message
Hi,
Could you please let us know the name of the survey where you are experiencing this issue? This would help us in further troubleshooting your issue.
Regards,
Plum Support
Could you please let us know the name of the survey where you are experiencing this issue? This would help us in further troubleshooting your issue.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com
Re: Intro Message
Hello,
I am working on the following survey: "Revised ASCQ-Me IVR Survey copy."
Thank you,
Miriam
I am working on the following survey: "Revised ASCQ-Me IVR Survey copy."
Thank you,
Miriam
Re: Intro Message
Hi Miriam,
We've been able to reproduce this behavior you are experiencing and have forwarded it to our survey engineers for further diagnosis.
We'll keep you updated on this situation.
Regards,
Plum Support
We've been able to reproduce this behavior you are experiencing and have forwarded it to our survey engineers for further diagnosis.
We'll keep you updated on this situation.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com