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Plumvoice not picking up my vxml file
Posted: Fri Sep 04, 2015 1:40 am
by tarencer
I am trying to queue a call. I receive the call but I don't get the message from the vxml but instead the ivr says Error has occured with 405
This is my vxml location :
122.166.62.37:7002/callout/resources/plumvoice/hello.vxml
I suspect the port in the url is throwing it up.
Re: Plumvoice not picking up my vxml file
Posted: Fri Sep 04, 2015 11:25 am
by support
Hi,
The error looks like it's originating from your web server at:
122.166.62.37:7002
The error we are seeing in your logs is an http 405 error when we are attempting to fetch this script. It looks as though your web server is not allowing us to POST to this url, which is causing this error.
When the outbound call is queued, we POST the following parameters to your start_url:
http://www.plumvoice.com/docs/dev/plumd ... l_callback
This is what's breaking your call, since your web server is not allowing us to hit the start_url via POST.
Please let us know if you have any additional questions.
Regards,
Plum Support