We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

Outbound call limits

Questions and answers about IVR programming for Plum DEV

Moderators: admin, support

Post Reply
prasanth
Posts: 10
Joined: Tue Aug 17, 2004 12:49 am

Outbound call limits

Post by prasanth »

Hi,

When I am trying to setup an outbound call using developers account to an asian country, the call completed with success but callee type shown is "answeringmachine " instead of the orginal voice telephone and there was no telephone call executed by the plum server.

My questions are
1.Is it possible to make outbound call to asian counties?
2.Which countries we can make outbound call or only US?
3.Please give the area code for a newyork number?
4.Can I specify a start url and response url(vxml file) in another web server(linux machine) during call queueing? or all files should be in Plum hosting server?

I am waiting for u'r reply.
Thanks in advance.

Pt

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

IVR system questions answered

Post by support »

Hi Prasanth:

1. It is possible to make an IVR outbound call to the US and Canada only.

2. See answer 1 above

3. I don't understand this question, please elaborate

4. The start url and response url can be pointing anywhere,as long as they are valid urls


Hope this helps,

Plum Support

Post Reply