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Returning error while queue an outbound call using demo a/c

Questions and answers about IVR programming for Plum DEV

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prasanth
Posts: 10
Joined: Tue Aug 17, 2004 12:49 am

Returning error while queue an outbound call using demo a/c

Post by prasanth »

Hi,
I am try to make an outbound call and queuied the call using demo account.
The error log look likes this,

error phone number.....2 [02/Sep/2004:08:51:57 -0400] po....000001;002;1094128487 DocumentParser::FetchDocument - Parse error in file "http://www...... /...../welcome1.vxml", line 1, column 50 - Expected whitespace

error phone number.....2 [02/Sep/2004:08:51:57 -0400] po..000001;002;1094128487 errno: 205 uri http://www.......com/....../welcome1.vxml


And my vxml file look likes,

Code: Select all

<?xml version="1.0"?>
<vxml version="2.0">
  <form>
    <block> 
      <prompt>
         Welcome to safe senior
      </prompt>
    </block>
  </form>
</vxml> 
What's wrong with my code or the queuing setup problem.Please tell how could i overcome this.

Thanks ALL
Prasanth

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

IVR error due to whitespace

Post by support »

Hi Prasanth:

I think the IVR error you are getting is because of whitespace...you cannot have whitespace before or after your xml

hope this helps,

Support

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