Plum IVR Support

Posted: **Mon Sep 06, 2004 4:39 am**

Hi,
I am try to make an outbound call and queuied the call using demo account.
The error log look likes this,

error phone number.....2 [02/Sep/2004:08:51:57 -0400] po....000001;002;1094128487 DocumentParser::FetchDocument - Parse error in file "http://www...... /...../welcome1.vxml", line 1, column 50 - Expected whitespace

error phone number.....2 [02/Sep/2004:08:51:57 -0400] po..000001;002;1094128487 errno: 205 uri http://www.......com/....../welcome1.vxml

And my vxml file look likes,

Code: Select all

<?xml version="1.0"?>
<vxml version="2.0">
  <form>
    <block> 
      <prompt>
         Welcome to safe senior
      </prompt>
    </block>
  </form>
</vxml>

What's wrong with my code or the queuing setup problem.Please tell how could i overcome this.

Thanks ALL
Prasanth

Posted: **Tue Sep 07, 2004 9:47 am**

Hi Prasanth:

I think the IVR error you are getting is because of whitespace...you cannot have whitespace before or after your xml

hope this helps,

Support

Plum IVR Support

Returning error while queue an outbound call using demo a/c

Returning error while queue an outbound call using demo a/c

IVR error due to whitespace