Caller ID is displaying as UNKNOWN, ANI issue
Posted: Tue Aug 18, 2015 10:23 pm
Hello,
We are passing provider's number as ANI number which is available to vxml but still the Caller ID is displaying as UNKNOWN when call comes to recipient's phone. We do not have production account, and we are suspecting that it could be a restriction, otherwise anyone can place a call using someone's number.
If that is not the case can you help us what could be wrong, where to look for, if you have any samples.
Only thing we see in documentation is -
To specify the caller ID on a per call basis, you'll have to change your phone_number parameter to also include the caller ID you want the call recipient to see. The format is: phone_number=tel:+10123456789;ani=1234567890 (This would make an outbound call to 012-345-6789 and display a caller ID of 123-456-7890). The 'ani' must be a 10 digit number, without the preceding '1'.
which is not very helpful.
Please advise.
Thanks.
We are passing provider's number as ANI number which is available to vxml but still the Caller ID is displaying as UNKNOWN when call comes to recipient's phone. We do not have production account, and we are suspecting that it could be a restriction, otherwise anyone can place a call using someone's number.
If that is not the case can you help us what could be wrong, where to look for, if you have any samples.
Only thing we see in documentation is -
To specify the caller ID on a per call basis, you'll have to change your phone_number parameter to also include the caller ID you want the call recipient to see. The format is: phone_number=tel:+10123456789;ani=1234567890 (This would make an outbound call to 012-345-6789 and display a caller ID of 123-456-7890). The 'ani' must be a 10 digit number, without the preceding '1'.
which is not very helpful.
Please advise.
Thanks.