Page 1 of 1
Callee type detection are not stable.
Posted: Mon Sep 21, 2015 4:41 pm
by SGTAdmin
I initiated a call, but my phone rang just 1 sec and now shows missed call.
Though plum sent result http with callee type voice.
Re: Callee type detection are not stable.
Posted: Wed Sep 23, 2015 3:37 pm
by support
Hi,
Thanks for the notification. The reliability of the callee type detection is a known issue. Our engineers are working on an improved algorithm, however, we do not currently have a release date for the new version of callee type detection.
Regards,
Plum Support
Re: Callee type detection are not stable.
Posted: Wed Sep 30, 2015 8:48 am
by SGTAdmin
Sometimes plum sends to result_url failed status with callee_type "dialing". This type is not documented on outbounddevguide web-page.
Would you like to describe "dialing" type on devguide? In what cases it should be sent as result?
Re: Callee type detection are not stable.
Posted: Wed Sep 30, 2015 3:38 pm
by support
Hi,
That callee_type is actually not a valid callee_type, which is why is it not documented in our outbound documentation. This was caused by a recent platform update, related to outbound calling, where this status was coming through in the callee_type occasionally on outbound calls that were not connected. You should no longer be seeing this callee_type come through in your result_url callback at this time.
Regards,
Plum Support