Plum IVR Support

Hi Plum team

Is there a way I can download all the logs for a given day?
On the portal http://hosting.plumgroup.com I only see an option to download a single log at a time

We have a new requirement where we want to store all the logs for each day locally on one of our servers.
How can we do that?

Thanks & Regards
Vikas Prasad

Hi vikas,

At this time, we currently do not have a tool that will allow you to download all of the logs for a given day. You can however, copy and paste the aggregate session logs. These logs contain basic call data but do not contain the complete call details. We are currently working on a tool that will allow for more comprehensive searching of call logs. We do not have a definite ETA for this tool but we hope to have it available in the next few months.

Please let us know if you have any other questions.

Regards,
Plum Support