pound key
Posted: Mon May 23, 2016 7:36 am
hi,
my understanding is that the default pound sign is '#'
it seems to be that the recording does not wait for my input of the pound sign, and any suspension the input, submits to next url
is there something im missing?
thanks nitzan
attaching vxml for example:
<vxml version="2.0">
<property name="inputmodes" value="dtmf"/>
<form id="main">
<field name="input" type="digits?maxlength=8">
<grammar type="application/x-jsgf" mode="dtmf">( 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 )+</grammar>
<prompt timeout="10s">
<voice name="mike">
please enter your zipcode followed by the pound sign
</voice>
</prompt>
</field>
<filled>
<submit namelist="input " next="https://ivr-staging-data-validation5.si ... =gundersen"/>
</filled>
<catch event="nomatch noinput" count="1,2">
<reprompt/>
</catch>
<catch event="nomatch noinput" count="3">
<goto next="#redirect"/>
</catch>
</form>
<form id="redirect">
<transfer dest="(608) 775-8660">
<prompt>
<voice name="mike">you are being transfered to customer service</voice>
</prompt>
</transfer>
</form>
</vxml>
my understanding is that the default pound sign is '#'
it seems to be that the recording does not wait for my input of the pound sign, and any suspension the input, submits to next url
is there something im missing?
thanks nitzan
attaching vxml for example:
<vxml version="2.0">
<property name="inputmodes" value="dtmf"/>
<form id="main">
<field name="input" type="digits?maxlength=8">
<grammar type="application/x-jsgf" mode="dtmf">( 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 )+</grammar>
<prompt timeout="10s">
<voice name="mike">
please enter your zipcode followed by the pound sign
</voice>
</prompt>
</field>
<filled>
<submit namelist="input " next="https://ivr-staging-data-validation5.si ... =gundersen"/>
</filled>
<catch event="nomatch noinput" count="1,2">
<reprompt/>
</catch>
<catch event="nomatch noinput" count="3">
<goto next="#redirect"/>
</catch>
</form>
<form id="redirect">
<transfer dest="(608) 775-8660">
<prompt>
<voice name="mike">you are being transfered to customer service</voice>
</prompt>
</transfer>
</form>
</vxml>