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seperate characters reading

Questions and answers about IVR programming for Plum DEV

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simplee
Posts: 9
Joined: Mon May 02, 2016 4:47 am

seperate characters reading

Post by simplee »

Hi

we are trying our best to prompt verification code letter sequence, but it sounds not good.
is there a specific way to prompt separated letters and make them sound loud and clear?

we tried comma, CAPS, dot, everything... and nothing sounds good...

any suggestions?

thanks!

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: seperate characters reading

Post by support »

Hello,

Have you tried using the say-as tag? Documentation for this can be found at the following link:
http://www.plumvoice.com/docs/dev/voicexml:tags:say-as

Hopefully this helps.

Regards,
Plum Support

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