debugging IVR information
Posted: Tue Jun 20, 2017 5:19 pm
Hello,
i have inherited a project and totally a newbie to this stuff.
We are getting errors when trying to press zero.
One of the guys here said that there was a way to watch the live xml of the current calls.
The issue i am getting is when someone pushes zero , they get this weird hard(something about connection err) and the call is dropped.
I did find the log files for that number and the error logs were empty
I am not even sure i am asking the right questions.
thanks for any help
Randy
i have inherited a project and totally a newbie to this stuff.
We are getting errors when trying to press zero.
One of the guys here said that there was a way to watch the live xml of the current calls.
The issue i am getting is when someone pushes zero , they get this weird hard(something about connection err) and the call is dropped.
I did find the log files for that number and the error logs were empty
I am not even sure i am asking the right questions.
thanks for any help
Randy