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SMS character limit

Questions and answers about IVR programming for Plum DEV

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jverweij
Posts: 79
Joined: Thu Apr 27, 2017 11:29 am

SMS character limit

Post by jverweij »

Can you tell me why SMS messages longer than 140 characters are split into two messages and not split at 160?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: SMS character limit

Post by support »

There has been a mistake in our documentation. The correct break for multiple messages is 160 characters. We apologize for causing any inconvenience.

Regards,
Plum Support

jverweij
Posts: 79
Joined: Thu Apr 27, 2017 11:29 am

Re: SMS character limit

Post by jverweij »

Good to know, thanks!

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