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<say-as> number possibilities
Posted: Tue Sep 05, 2017 1:17 pm
by jason.smoker
Is it possible without customization for a prompt to read a four digit number like 1,200 as "twelve-hundred" instead of "one thousand two-hundred"? Is the only option to use javascript to build the prompt?
Jason
Re: <say-as> number possibilities
Posted: Wed Sep 06, 2017 1:50 pm
by support
Hi Jason,
In our testing we were able to generate a read-out of "twelve-hundred" by using the RealSpeak TTS engine and removing the comma from the number formatting (ie 1200 instead of 1,200). You can change the TTS engine under Application Configuration in your hosting account.
Please let us know if you have any other questions.
Regards,
Plum Support
Re: <say-as> number possibilities
Posted: Wed Sep 06, 2017 2:19 pm
by jason.smoker
Thanks for the response. I will give that a try.
Jason
Re: <say-as> number possibilities
Posted: Thu Sep 21, 2017 8:10 am
by jason.smoker
Removing the comma from the number causes the prompt to read the number as "twelve hundred". I did not have to change to the RealSpeak TTS Engine and am using ATT Natural Voices 1.4. Thank you for the direction on this request.