Yeah that is the problem. while i entering URL in web browser it doesn't show any error. Also I checked the log file in my server. I haven't seen any 500 in that file. Today also this error was occurred. Again i tried it is working fine. It is happening randomly. This is the first page (login.aspx) was loading after dialed. First time without any query string the page is working fine. But the error was raised again i post-back the page with query string.
Log error
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Mon 29 Jul 2013 04:28:02 AM EDT:
Call Start Event: ANII 7771594470 DNIS 02071471600 VURL
http://uk.popproxy.plumgroup.com/plumvp/demo.php
DocumentParser::FetchDocument()
DocumentParser::FetchDocument(
http://uk.popproxy.plumgroup.com/plumvp/demo.php)
Cache Miss:
http://uk.popproxy.plumgroup.com/plumvp/demo.php
Attempting to fetch
http://uk.popproxy.plumgroup.com/plumvp/demo.php
Loading Builtin grammar: builtin:grammar/digits
Loading Builtin grammar: builtin:dtmf/digits
VXI::queue_prompts()
bargein set to true
INPUTMODES set to "DTMF VOICE"
Cache Miss:
http://uk.popproxy.plumgroup.com/plumvp/audio/demo.wav
Attempting to fetch
http://uk.popproxy.plumgroup.com/plumvp/audio/demo.wav
Audio segment from the URL audio/demo.wav added to prompt queue
VXI::field_element - activating grammars for form = '$_internalName_32392' formitem = 'ext'
Mon 29 Jul 2013 04:28:03 AM EDT:
VXI::do_recognition()
PromptManager::Play()
starting playback: bargein=true, inputmodes="dtmf speech"
Newly queued prompts are now being played
Mon 29 Jul 2013 04:28:12 AM EDT:
dtmf input: 1234
Found grammar match
hypothesis #0: 1234 (0.9990)
VXI::var_element(name="session_id" expr = "session.id")
VXI::var_element(name="dnis" expr = "session.telephone.dnis")
DocumentParser::FetchDocument(demo.php)
Posted form data is URL encoded
Attempting to fetch
http://uk.popproxy.plumgroup.com/plumvp/demo.php
Mon 29 Jul 2013 04:28:13 AM EDT:
DocumentParser::FetchDocument(
http://mywebsite.co.uk)
Cache Miss:
http://mywebsite.co.uk
Attempting to fetch
http://mywebsite.co.uk
Mon 29 Jul 2013 04:28:20 AM EDT:
DocumentParser::FetchDocument(
http://mywebsite.co.uk:80/rootvxml.aspx)
Cache Miss:
http://mywebsite.co.uk:80/rootvxml.aspx
Attempting to fetch
http://mywebsite.co.uk:80/rootvxml.aspx
GrammarManager::CreateGrammarFromString(application/x-jsgf):
---------
<?xml version='1.0'?>
<grammar xml:lang="en-GB" mode="dtmf">
"*"
</grammar>
---------
GrammarManager::CreateGrammarFromString(application/x-jsgf):
---------
<?xml version='1.0'?>
<grammar xml:lang="en-GB" mode="dtmf">
"#"
</grammar>
---------
Loading Builtin grammar: builtin:dtmf/digits?length=4
Loading Builtin grammar: builtin:dtmf/digits?length=8
VXI::var_element(name="cliNo" expr = "session.telephone.ani")
VXI::queue_prompts()
bargein set to true
INPUTMODES set to "DTMF"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak xml:lang="en-GB"><voice name="Daniel">Welcome to card service. Please enter last 4 digit of your card Number, or press Star for lost and Stolen. or If you are calling to purchase a card the please press Hash</voice></speak>
---------
VXI::field_element - activating grammars for form = 'Login' formitem = 'PAN'
VXI::do_recognition()
PromptManager::Play()
starting playback: bargein=true, inputmodes="dtmf"
Newly queued prompts are now being played
Mon 29 Jul 2013 04:28:36 AM EDT:
received event: noinput:
bargein set to true
INPUTMODES set to "DTMF"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak><voice name="Daniel">I am sorry. I did not get four digits</voice></speak>
---------
VXI::queue_prompts()
bargein set to true
INPUTMODES set to "DTMF"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak xml:lang="en-GB"><voice name="Daniel">Welcome to card service. Please enter last 4 digit of your card Number, or press Star for lost and Stolen. or If you are calling to purchase a card the please press Hash</voice></speak>
---------
VXI::field_element - activating grammars for form = 'Login' formitem = 'PAN'
VXI::do_recognition()
PromptManager::Play()
starting playback: bargein=true, inputmodes="dtmf"
Newly queued prompts are now being played
Mon 29 Jul 2013 04:28:53 AM EDT:
dtmf input: 3387
Found grammar match
hypothesis #0: 3387 (0.9990)
VXI::queue_prompts()
bargein set to true
INPUTMODES set to "DTMF"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak xml:lang="en-GB"><voice name="Daniel">Please enter your date of birth, as Day, Day, Month, Month, Year, Year, Year, Year. For example, the 30th of may 1970 would be, 3 0 , 0 5 , 1 9 7 0</voice></speak>
---------
VXI::field_element - activating grammars for form = 'Login' formitem = 'DOB'
Mon 29 Jul 2013 04:28:54 AM EDT:
VXI::do_recognition()
PromptManager::Play()
starting playback: bargein=true, inputmodes="dtmf"
Newly queued prompts are now being played
Mon 29 Jul 2013 04:29:09 AM EDT:
dtmf input: 12061980
Found grammar match
hypothesis #0: 12061980 (0.9990)
bargein set to true
INPUTMODES set to "DTMF"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak xml:lang="en-GB"><voice name="Daniel">Checking your details. Please wait.</voice></speak>
---------
starting playback: bargein=true, inputmodes="dtmf"
Newly queued prompts are now being played
Mon 29 Jul 2013 04:29:13 AM EDT:
DocumentParser::FetchDocument(
http://mywebsite.co.uk:80/login.aspx)
Cache Miss:
http://mywebsite.co.uk:80/login.aspx?DO ... 7771594470
Attempting to fetch
http://mywebsite.co.uk:80/login.aspx?DO ... 7771594470
Mon 29 Jul 2013 04:29:15 AM EDT:
DocumentParser::FetchDocument(
http://mywebsite.co.uk:80/rootvxml.aspx)
Cache Miss:
http://mywebsite.co.uk:80/rootvxml.aspx
Attempting to fetch
http://mywebsite.co.uk:80/rootvxml.aspx
Loading Builtin grammar: builtin:dtmf/digits?length=6
VXI::var_element(name="cliNo" expr = "session.telephone.ani")
VXI::var_element(name="PAN" expr = "'3387'")
VXI::var_element(name="DOB" expr = "'12061980'")
VXI::queue_prompts()
bargein set to true
INPUTMODES set to "DTMF"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak xml:lang="en-GB"><voice name="Daniel">Please Enter the last 6 digits of Registered Contact No</voice></speak>
---------
VXI::field_element - activating grammars for form = 'ProcessLogin' formitem = 'usrPhoneNo'
VXI::do_recognition()
PromptManager::Play()
starting playback: bargein=true, inputmodes="dtmf"
Newly queued prompts are now being played
Mon 29 Jul 2013 04:29:24 AM EDT:
dtmf input: 648816
Found grammar match
hypothesis #0: 648816 (0.9990)
bargein set to true
INPUTMODES set to "DTMF"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak xml:lang="en-GB"><voice name="Daniel">Checking your details. Please wait.</voice></speak>
---------
starting playback: bargein=true, inputmodes="dtmf"
Newly queued prompts are now being played
Mon 29 Jul 2013 04:29:27 AM EDT:
DocumentParser::FetchDocument(
http://mywebsite.co.uk:80/login.aspx)
Cache Miss:
http://mywebsite.co.uk:80/login.aspx?DO ... eNo=648816
Attempting to fetch
http://mywebsite.co.uk:80/login.aspx?DO ... eNo=648816
Mon 29 Jul 2013 04:29:43 AM EDT:
HTTP/1.0 500 Internal Server Error -
http://mywebsite.co.uk:80/login.aspx?DO ... eNo=648816
DocumentParser::FetchBuffer - could not open URL:
http://mywebsite.co.uk:80/login.aspx
DocumentParser::FetchDocument - exiting with error result 2
errno: 203 uri
http://mywebsite.co.uk:80/login.aspx
received event: error.badfetch.http.500:
bargein set to true
INPUTMODES set to "DTMF"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak><voice name="Daniel">
A serious error of type </voice></speak>
---------
bargein set to true
INPUTMODES set to "DTMF"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak><voice name="Daniel">error.badfetch.http.500</voice></speak>
---------
bargein set to true
INPUTMODES set to "DTMF"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak><voice name="Daniel"> has occurred. Exiting. </voice></speak>
---------
VXI::exit_element()
starting playback: bargein=true, inputmodes="dtmf"
Newly queued prompts are now being played
Mon 29 Jul 2013 04:29:49 AM EDT:
Line disconnect detected. Abandoning queued audio data.
received event: connection.disconnect.hangup:
VXI::exit_element()
Call End Event
Ending session
Ending Session On Channel 20