Plum IVR Support

Hello,
I have been unable to successfully configure a Shortcut on the Application Settings page. Are you aware of any open issues on that feature? After selecting a value from the "Press" dropdown and then selecting a value from the "To Jump To" dropdown, I click Save and the "To Jump To" value is removed. (The "Press" value remains) If needed, you can use the testAudio cloned app you created a few days ago to test.

Please let me know if you need any additional info or if you are unable to reproduce the issue.

Thanks!

In addition... I am experiencing a similar issue in the No Match and No Input sections of the Application Settings. After selecting Jump To or Transfer options from the drop down, any value I enter in the new window does not get saved. Let me know if you have any questions. Thanks

Hi,

Thanks for bringing this issue to our attention. We are working on it and will let you know as soon as a fix has been deployed.

Regards,
Plum Support

Hello, this issue has been fixed. Please let us know if you continue to run into issues.