Error when a Global Shortcut is configured
Posted: Mon Apr 17, 2017 11:48 am
I'm trying to set up a global shortcut so that a special DTMF combination like *# will jump to a specific page in the application, but I'm receiving an error whenever I have the shortcut configured in the Application Settings.
The error occurs immediately when calling the deployed application. It speaks back something like "error point bad-ses" (?), and then terminates the call. When removing the shortcut configuration the application works fine again.
This is easy to reproduce by creating a simple application with two pages, each with a simple prompt. Configure a shortcut on *# to jump to Page 2. Deploy, call the application, and you'll hear the error message immediately.
The error occurs immediately when calling the deployed application. It speaks back something like "error point bad-ses" (?), and then terminates the call. When removing the shortcut configuration the application works fine again.
This is easy to reproduce by creating a simple application with two pages, each with a simple prompt. Configure a shortcut on *# to jump to Page 2. Deploy, call the application, and you'll hear the error message immediately.