Plum IVR Support

Hello,
The documentation refers to module settings for Show Custom Timeouts and Timeout Length but I cannot see those in any of the Input modules. Are they in fact unique to specific modules?
Thanks!

That's correct. Custom timeouts and timeout length are for the transfer module. You can control input timeouts via the settings page, under "User Input Settings."

Ok, thanks. I do see Show Custom Timeouts on the Transfer module, along with the Connect Timeout and Max Timeout options. For what it's worth, the descriptions for those settings in the documentation give the impression they are available on all modules. Is that planned for a future release?

Thanks again

We've updated the docs to be less misleading. We are not planning on adding this feature for future releases because typically input timeouts are universal settings throughout the entire IVR.