Plum IVR Support

I'm creating an application and I ask the caller to input a 6 digit code. When I set up a prompt to repeat the digits entered, the system reads it out as 123,567 instead of 123456. How can I change the application to treat the 6 digit code like an account number.

In the pop-up where you type in the variable name, there is a dropdown below that contains the say-as type. This instructs the TTS to read your variable either as a number, acronym, address etc. You should choose the "acronym" option so make numbers read as digits.

Thanks. I will do that.