I initiated a call, but my phone rang just 1 sec and now shows missed call.
Though plum sent result http with callee type voice.
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Callee type detection are not stable.
Re: Callee type detection are not stable.
Hi,
Thanks for the notification. The reliability of the callee type detection is a known issue. Our engineers are working on an improved algorithm, however, we do not currently have a release date for the new version of callee type detection.
Regards,
Plum Support
Thanks for the notification. The reliability of the callee type detection is a known issue. Our engineers are working on an improved algorithm, however, we do not currently have a release date for the new version of callee type detection.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com
Re: Callee type detection are not stable.
Sometimes plum sends to result_url failed status with callee_type "dialing". This type is not documented on outbounddevguide web-page.
Would you like to describe "dialing" type on devguide? In what cases it should be sent as result?
Would you like to describe "dialing" type on devguide? In what cases it should be sent as result?
Re: Callee type detection are not stable.
Hi,
That callee_type is actually not a valid callee_type, which is why is it not documented in our outbound documentation. This was caused by a recent platform update, related to outbound calling, where this status was coming through in the callee_type occasionally on outbound calls that were not connected. You should no longer be seeing this callee_type come through in your result_url callback at this time.
Regards,
Plum Support
That callee_type is actually not a valid callee_type, which is why is it not documented in our outbound documentation. This was caused by a recent platform update, related to outbound calling, where this status was coming through in the callee_type occasionally on outbound calls that were not connected. You should no longer be seeing this callee_type come through in your result_url callback at this time.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com