We are not seeing any completed calls in the Completed Call Table for outbound programs that we are testing right now. We are uploading csv files and are completing calls, but that tab is empty. All the calls appear to be under the Pending tab with a status of queueing, saying 0 of 1 Attempts, even though calls have been completed.
Are we missing something in the process?
thanks
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Completed/Pending Table Question
Re: Completed/Pending Table Question
This is seemingly a bug in Fuse+, we are working on a fix. We'll let you know here as soon as we have updates, thanks for your patience.
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com
Re: Completed/Pending Table Question
The fix for this has been pushed to production, please let us know if you continue to run into issues.
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com