I work for a San Diego HMO that needs to update their IVR technology; however, their budget does not currently allow for the upgrade to VOIP.
Does the Plum platform require VOIP to work?
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Is VOIP required to use the Plum Platform?
IVR platform does not require VOIP capabilities for integrat
Hello,
No the Plum IVR platform does not require VOIP capabilities for integration. We provide a full range of connectivity options from 4 standard analog POTS lines to multiple T1/E1s. You should contact sales@plumvoice.com for the list of IVR platform capabilities and requirements.
Regards,
Plum Support
No the Plum IVR platform does not require VOIP capabilities for integration. We provide a full range of connectivity options from 4 standard analog POTS lines to multiple T1/E1s. You should contact sales@plumvoice.com for the list of IVR platform capabilities and requirements.
Regards,
Plum Support